Delighted
Product information
Reviews
4.0 out of 5 stars
Delighted is best for SMBs and mid-market teams who need to quickly collect and act on customer feedback with minimal setup. It stands out for its intuitive interface and seamless integrations, but may not be ideal if you need deep customization or advanced analytics. Compared to SurveyMonkey and Qualtrics, it’s better suited for teams that want to launch NPS or CSAT surveys fast without a steep learning curve. If you’re dealing with low survey response rates or clunky feedback workflows, this is probably the right tool. If not, you might want to explore more robust platforms like Qualtrics or Medallia.
Product options
Tool Details
- SurveyMonkey
- Qualtrics
- Medallia
- Typeform
- AskNicely
- Extremely easy to set up and use
- Clean, user-friendly interface
- Strong integrations with popular SaaS tools
- Automated survey distribution and reminders
- Real-time feedback and reporting
- Limited customization for survey design
- Basic analytics compared to enterprise platforms
- Pricing can scale up quickly with volume
- Not ideal for complex survey logic or branching
Related Resources
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