Phoneburner

Product information

Reviews

4.0 out of 5 stars

PhoneBurner is best for SMB sales teams who need to streamline outbound calling and follow-up processes. It stands out for its power dialer that requires no special hardware or downloads, making it easy to ramp up productivity quickly, but may not be ideal if you need deep CRM customization or advanced reporting. Compared to competitors like Five9 and VanillaSoft, it’s better suited for teams that want a simple, plug-and-play dialing solution without a steep learning curve. If you’re dealing with manual dialing inefficiencies and low call volumes, this is probably the right tool. If not, you might want to explore more robust contact center platforms.

Phoneburner logo

Tool Details

Best For
SMB
Popularity
Widely Adopted
Company Stage
Growth-Stage
Alternatives
  • Five9
  • VanillaSoft
  • RingCentral
  • CallTools
  • Salesloft
Pros
  • Easy to set up and use
  • No special hardware or downloads required
  • Efficient power dialer increases call volume
  • Integrated voicemail drop and email follow-up
  • Good customer support
Cons
  • Limited CRM customization
  • Reporting features are basic
  • Not ideal for large enterprise teams
  • Some integrations require workarounds
  • UI feels dated compared to newer tools

How to create and assign custom dispositions in Phoneburner for better call tracking

Learn how to set up and use custom dispositions in Phoneburner to get clearer call outcomes, better reporting, and smarter sales follow-up.

How to set up and use voicemail drop in Phoneburner for faster outreach

Learn how to set up and use voicemail drop in Phoneburner to save time, boost productivity, and avoid common mistakes in your outbound calling workflow.

How to track call outcomes and generate performance reports in Phoneburner

Learn step-by-step how to track call results and build no-nonsense performance reports in Phoneburner. Get real, actionable insights—no fluff.

How to use Phoneburner integrations with Salesforce for seamless lead management

Learn how to connect Phoneburner and Salesforce for smoother lead management, better tracking, and less busywork. Step-by-step, honest guide.

Detailed Phoneburner Review for B2B Sales Teams How This GTM Software Boosts Cold Calling Productivity

Real-world review of Phoneburner for B2B sales teams. See how it actually boosts cold calling productivity—and where it falls short.

Step by step guide to importing and managing contacts in Phoneburner for sales teams

Learn exactly how to import, organize, and manage sales contacts in Phoneburner without the headaches—real tips, straight talk, and actionable steps.

Best practices for recording calls and taking notes in Phoneburner

Learn practical tips for recording calls and taking better notes in Phoneburner—what works, what to skip, and how to save time and headaches.

How to Compare Phoneburner With Other B2B Sales Dialer Tools for Growing Teams

Cut through the noise—learn how to compare Phoneburner and other B2B sales dialers so your growing team picks the right tool without the hype.

How to schedule and automate power dialing sessions in Phoneburner

Learn the real-world steps to schedule and automate power dialing sessions in Phoneburner, plus what works, what doesn't, and what to skip.

How to set up automated follow up emails in Phoneburner for higher response rates

Learn how to set up automated follow up emails in Phoneburner that actually get replies. No fluff—just real steps and pitfalls to avoid.

Optimizing call campaigns in Phoneburner using advanced list filtering techniques

Cut through the noise and get real results from your Phoneburner call campaigns with practical, advanced list filtering strategies that actually work.

How to customize Phoneburner email templates for higher engagement rates

Learn practical, straightforward ways to customize Phoneburner email templates that actually boost engagement—without the fluff or hype.