If you’re running deals, onboarding partners, or just tired of chasing down signatures, you’ve probably looked at e-signature tools. But not every platform is built for the realities of B2B sales, legal, and ops teams. This isn’t a generic listicle. Here’s a real-world, hands-on review of Signrequest—what it actually does, what it doesn’t, and whether it’s worth your team’s time and money.
Who Should Care About This Review?
- B2B sales, ops, or legal teams who need signatures to keep deals moving.
- Anyone tired of bloated, overpriced e-signature platforms with a million features you’ll never use.
- Teams who want to automate contracts, but don’t have the time (or the budget) to hire a consultant just to get started.
If you just need to get a few contracts signed here and there, there are simpler (even free) options. If you’re a big enterprise with custom legal workflows, you might want DocuSign or Adobe Sign. But if you’re in the middle—growing, but not huge—read on.
Signrequest at a Glance
Signrequest is an electronic signature tool built to keep contract workflows simple and affordable. It promises legally binding signatures, a reasonable set of integrations, and enough team controls for most B2B needs. The big sell: it’s less cluttered (and less expensive) than DocuSign, but more robust than the free stuff.
What It Does Well
- Simple, no-nonsense UI: You don’t need a manual to send your first document.
- Affordable pricing: One of the least expensive paid plans for real teams.
- Solid integrations: Connects to Google Workspace, Slack, Zapier, and a few others.
- Legally binding signatures: Compliant with eIDAS, ESIGN, and UETA. No legal headaches.
- Audit trails: Basic, but clear. You can see who signed what and when.
Where It Falls Short
- Limited advanced features: No fancy conditional logic, payment collection, or deep CRM integrations.
- Branding is basic: Customization is there, but don’t expect pixel-perfect emails or signature pages.
- API is fine, but not world-class: Okay for simple needs, but not built for heavy automation.
Features: What Matters, What’s Fluff
The Basics (That Actually Matter)
- Send from any device: Yes, it works on mobile and tablet.
- Templates: Save contracts you use all the time—send in two clicks.
- Team management: Add users, assign roles, share templates.
- Reminders: Automatic email nudges to the people who “forgot” to sign.
- Attachments: Request supporting docs (like IDs or POs) as part of the signature process.
The Extras (Sometimes Useful)
- Bulk send: Send the same doc to hundreds of people at once. Great for NDAs at events.
- Document order: Choose who signs first, second, etc.
- Audit log: Shows IP, timestamp, and email for every action.
The Fluff (Most Teams Won’t Use)
- Handwriting font selection: No, your customers don’t care what their signature “looks” like.
- SMS delivery: Available, but less reliable than email in practice.
- Custom branding: Only on higher plans, and still pretty limited.
Pro Tip: If you’re comparing to DocuSign or HelloSign, look at the features you actually use now. Most teams only need templates, reminders, and basic team controls.
Pricing: What You’ll Actually Pay
Here’s where Signrequest is hard to beat. The pricing is dead simple compared to most:
- Free Plan: 10 docs/month, basic features, single user only. Fine for freelancers; not for teams.
- Business Plan: As of 2024, $9 per user/month (billed annually). Unlimited docs, templates, teams, branding, and integrations.
- API Access: Add $15/month per API user. Still cheaper than most competitors.
No setup fees, no per-envelope charges, no nickel-and-diming for “advanced” features. You get everything in the Business plan—no endless upsells.
What’s Missing? There’s no true “enterprise” tier with SSO, advanced reporting, or deep Salesforce integrations. If you need those, you’ll need to look elsewhere.
Hidden Costs? Not really. If you want API access, pay for it; otherwise, what you see is what you get.
Integrations: The Real Story
If your workflow lives in Google Workspace, you’ll be happy:
- Google Drive/Docs/Gmail: Native integration—send docs for signature right from Drive.
- Slack: Get notified when docs are signed. Handy, but not life-changing.
- Zapier: Opens up lots of automation (think: auto-send contracts when a deal moves in your CRM).
- Salesforce, HubSpot, MS Teams: Not natively integrated. You’ll have to use Zapier, webhooks, or custom API workarounds.
API: RESTful, well-documented, but not as powerful as DocuSign’s. Great for embedding basic signature flows, but not for complex, multi-step workflows.
What’s Missing? No out-of-the-box integration with heavy-hitter CRMs or ERP systems. If you’re a Microsoft shop, you’ll feel the friction.
Security & Legal: Will Your Lawyer Complain?
Short answer: probably not. Signrequest ticks the usual boxes:
- Compliance: eIDAS (EU), ESIGN and UETA (US)—legally binding in most business scenarios.
- Data residency: Servers in the EU; good for GDPR compliance.
- Audit logs: Clear, but not tamper-proof in the way some high-end tools promise.
- 2FA & SSO: 2FA is available, SSO is not (unless you count Google SSO for login).
If you need advanced compliance (HIPAA, FedRAMP, etc.), look elsewhere. But for 99% of B2B sales and ops contracts, you’re covered.
How to Get Started (and Not Hate the Setup)
- Sign up for a free trial. You’ll know within 20 minutes if it’s too basic for you.
- Create a template for your most-used doc. Don’t skip this step; it saves hours later.
- Test with a real contract and real signer. See if the reminders, notifications, and download options work for your team.
- Connect your integrations (if needed). Start with Google Drive or Slack—don’t overcomplicate.
- Train your team in 10 minutes. If you need longer, something’s wrong.
Pro Tip: Don’t migrate everything on day one. Start with a single process—like NDAs or sales contracts—and expand once you’re sure it’s working.
Honest Pros and Cons
Where Signrequest Shines
- Price: One of the best values for small and mid-size B2B teams.
- Simplicity: Fast onboarding, low learning curve.
- Enough integrations: Google Workspace is covered, and Zapier fills most gaps.
Where It Doesn’t
- Not for complex workflows: If you need multi-stage approvals or heavy CRM integration, look elsewhere.
- Branding is limited: Good enough for most, but not for brand-obsessed marketers.
- Support is email-only: No phone or live chat. It’s responsive, just not instant.
Should You Trust the Hype?
Signrequest doesn’t have much hype—and that’s a good thing. It’s not trying to be everything to everyone. It does one job well: get documents signed quickly, legally, and without draining your budget.
If you’re a B2B team who just needs contracts signed and stored, without endless features or sticker shock, it’s a solid bet. If you’ve got complex approval chains, custom branding needs, or live and die by Salesforce, keep shopping.
Keep it simple. Pick what works. Iterate as you grow. If Signrequest fits your current reality, don’t overthink it—just get your contracts signed and move on.