If you’re in charge of employee training or enablement, you’ve probably heard a hundred pitches about “data-driven learning.” Most of it’s fluff. But if you actually want to see what’s working—and get folks to remember what you teach—analytics matter. This guide is for managers, enablement leads, and anyone on the hook for training results who wants to use Spekit analytics without drowning in dashboards or buzzwords.
Spekit (spekit.html) is a digital adoption and learning platform that overlays training directly in the tools your team uses. The analytics aren’t magic, but they can help you see what content lands, what flops, and where your efforts are getting ignored. Here’s how to use Spekit analytics to actually improve employee learning and retention, step by step.
1. Get Clear on What You Actually Want To Improve
Before you even open Spekit’s analytics tab, get specific about what “better learning” means for you. Are you trying to:
- Make sure people finish onboarding content?
- Get folks to use new sales messaging?
- Help support reps find answers faster?
Be honest about the problem. Don’t chase vanity metrics like “content views” unless they tie to something real. If you can, pick 1-2 measurable outcomes you care about (e.g., “90% of new hires complete onboarding guides in two weeks” or “reduce support ticket escalations by 20%”).
Pro tip: No analytics tool will magically connect learning content to company revenue. Focus on what you can see and influence.
2. Set Up Your Training Content with Analytics in Mind
Analytics are only as good as the content you track. In Spekit, that means:
- Organize your content: Use Spaces, Topics, and consistent naming. If you dump everything in one folder, your analytics will be a mess.
- Tag and assign content: Take time to tag content by team, role, or process. This makes filtering data later much easier.
- Write clear descriptions: When you’re pulling reports, you’ll thank yourself for labeling content honestly (e.g., “2024 Onboarding: Salesforce Basics” vs. “Doc 12”).
What not to do: Don’t create dozens of tiny, overlapping guides just for the sake of tracking clicks. You’ll only confuse your team and muddy your data.
3. Dive Into the Basics: What Spekit Analytics Actually Shows
Let’s cut through the sales pitch. Here’s what you’ll actually see in Spekit analytics:
- Views: Who looked at which training cards, and how often.
- Completion rates: For walkthroughs or assigned content, who finished what.
- Engagement stats: How often people interact with content (not just open it and close it).
- Searches: What people are searching for in Spekit (and whether they’re finding it).
- Feedback: Sometimes, users can leave ratings or comments—if your org enables this.
What’s missing? Spekit doesn’t read minds. You won’t see if someone truly learned the material—just if they engaged with it on the platform.
4. Step-by-Step: Using Spekit Analytics to Spot Problems and Opportunities
a. Monitor Engagement and Completion
- In Spekit, head to the Analytics or Insights section.
- Check completion rates for key content—especially for onboarding or mandatory topics.
- Filter by team, role, or manager to spot groups falling behind.
- Look for content with high “views” but low “completions.” That’s usually a sign people are skimming or getting stuck.
What works: Focusing on completion for onboarding or compliance. If people aren’t finishing, follow up directly.
What doesn’t: Obsessing over every card view. Not every microlearning nugget needs 100% completion.
b. Analyze Search Data
- Review the top search terms in Spekit. What are people looking for?
- Are searches leading to helpful results (content exists), or dead ends (no results)?
- If you see common searches with no content, that’s your cue to create or update training.
Pro tip: Search data is often the best signal for gaps in your training material. If 20 people search “discount policy” and find nothing, you’ve got a problem.
c. Identify Which Content Gets Ignored
- Look for training cards or walkthroughs with zero or low engagement.
- If important content isn't being accessed, ask yourself:
- Is it too hidden or buried in the UI?
- Is the title confusing?
- Are people getting answers elsewhere (Slack, email)?
- Don’t waste time perfecting content nobody looks at—consider archiving or reworking it.
d. Use Feedback and Ratings (If Available)
- Encourage users to rate or comment on training cards.
- Look for patterns in feedback—are people saying something’s unclear or out-of-date?
- Don’t take low ratings personally. Use them to prioritize fixes.
5. Make Data-Driven Tweaks—But Don’t Overthink It
Once you see what’s working (and what’s not), adjust your approach:
- Update or improve content with low completion or negative feedback.
- Promote high-impact content—pin it, mention it in meetings, or add reminders.
- Fill content gaps where search data shows unmet needs.
- Cut or archive content nobody uses. Less clutter means more clarity.
What to ignore: Don’t get stuck in “analysis paralysis.” You don’t need a perfect dashboard before making changes. Use the data to guide, not dictate.
6. Tie Analytics Back to Real Outcomes
This is where most teams struggle. It’s tempting to pat yourself on the back for high engagement. Instead, ask:
- Did onboarding completion go up after you improved a guide?
- Are support tickets or mistakes going down as people use Spekit more?
- Did sales teams adopt new messaging after you rolled out a walkthrough?
If you can, pair Spekit analytics with other tools (HRIS, CRM, support tickets) to spot trends. You won’t always get a crystal-clear answer, but you’ll see hints—especially if you’re consistent.
7. Avoid the Most Common Mistakes
Even smart teams fall into these traps:
- Chasing vanity metrics: Lots of clicks don’t always mean better learning.
- Overloading with content: More isn’t better. It’s just more.
- Ignoring feedback: If people say content isn’t helpful, believe them.
- Failing to act: Analytics are useless if you don’t actually change anything.
Stick to the basics, and don’t try to impress your boss with a wall of charts.
8. Keep It Simple: Build a Habit, Not a Project
The best teams use Spekit analytics as a regular check-in, not a once-a-year event:
- Review analytics monthly (not daily).
- Share quick wins and findings with your team.
- Set aside time each quarter to clean up old or unused content.
- Celebrate improvements—like onboarding time dropping, or fewer “where is that?” questions.
Don’t overcomplicate it. Small, steady improvements beat big, one-off overhauls every time.
Wrapping Up
Spekit analytics can help you see what’s working—and what’s a waste of time—in your employee training. Don’t expect miracles, but do expect to spot patterns and fix what matters. Stay focused on real outcomes, use analytics as a guide, and keep things simple. Your team (and your sanity) will thank you.