Managing properties isn’t a desk job anymore. Maybe you’re on the go, juggling viewings, dealing with repairs, or just want to keep track of everything without being tied to a laptop. If you’re using the Reapit mobile app for remote property management, this guide is for you. We’ll get into what’s worth your time, what’s just noise, and how to use the app to get actual work done — not just tick boxes.
Let’s cut the fluff and get into it.
1. Get Set Up (Don’t Skip the Basics)
First things first: make sure your agency actually uses Reapit. The mobile app won’t magically work if your office isn’t on the Reapit platform. If you’re not sure, ask your admin or check for a welcome email.
Download & Log In: - The Reapit mobile app is available on iOS and Android. Just search “Reapit” in your app store. - You’ll need your agency login details. If you’re new, expect some setup pain (password resets, MFA, etc.). - Make sure you’re on a decent Wi-Fi or mobile connection the first time — syncs can take a minute.
Pro tip: If you’re in a dead zone (like a basement flat), do your first login somewhere with reliable internet. The app doesn’t do much offline.
2. Home Screen – What Actually Matters
The app’s home screen will throw a lot at you: tasks, diary, messages, maybe even marketing. Don’t let it overwhelm you. Here’s what’s actually useful for remote work:
Key features you’ll use: - Diary: See your appointments, viewings, and inspections at a glance. - Tasks/Reminders: Track what needs doing (call backs, rent chase-ups, maintenance). - Search: Find properties, landlords, tenants, or applicants fast.
Ignore this for now: - Fancy marketing tools. - Integrations you haven’t set up on desktop. - Anything that promises “AI-powered insights” but doesn’t actually help you act.
Honest take: The home screen tries to be all things to all people. Focus on your diary and tasks — that’s where real work happens.
3. Managing Your Diary – How to Stay on Top
Your diary is your command center when you’re not at your desk.
Add, Edit, and Complete Appointments
- Tap into your diary to see your day, week, or a list view.
- Add new appointments (viewings, inspections, valuations) straight from the app.
- Edit times, add notes, or reassign to team members if someone else needs to cover.
Pro tip: Use notes to record info you’ll forget later — alarm codes, parking details, or “dog on site.”
Check-In/Out Features
- Many agencies use the diary to track check-ins for compliance (e.g., “I arrived at this property at 2:05pm”).
- Just tap to check in when you get there; this can save headaches if there’s ever a dispute.
Head’s up: If location tracking is spotty, double-check that the app recorded your check-in. It’s not perfect.
4. Property Records – Everything in Your Pocket
When you’re remote, having property info at hand is gold.
Search Fast
- Use the search bar to pull up any property, landlord, or tenant.
- Filters help if you’re dealing with a big portfolio.
View and Update Details
- See key info: address, owner, current tenancy, outstanding issues.
- Add notes or upload photos (great for documenting damages or meter readings).
- You can usually kick off emails or calls directly from a property record.
What works: The search is quick, and you can actually update records in real time.
What doesn’t: Some fields are locked down for editing — if you need to change tenancy agreements or billing info, you might need to wait until you’re back at a desktop.
5. Maintenance & Repairs – Logging Issues on the Go
This is where the mobile app really helps. No more scribbling things down to add later.
Logging a New Issue
- Find the property, then tap to add a maintenance issue.
- Fill in what you see (e.g., “leaking tap in kitchen”).
- Snap a photo — it’s worth a thousand words when explaining to contractors.
Assign or Escalate
- You can usually assign issues to maintenance staff or third-party contractors from the app.
- Set priority (urgent, routine, etc.) so nothing slips through the cracks.
Pro tip: Add as much detail as possible in the moment. Don’t trust your memory.
Track Progress
- See open, in-progress, and closed issues at a glance.
- Update status or add comments as you hear back from contractors.
What to ignore: Don’t bother with “bulk upload” options unless you’re back at your desk. On mobile, it’s more hassle than it’s worth.
6. Communication – Keeping Everyone in the Loop
You can’t manage properties if nobody knows what’s going on.
Messaging from the App
- Call, text, or email landlords, tenants, and contractors directly from property records.
- Some versions of the app sync with your agency’s phone/email logs.
What’s good: It’s quick, and you’ll have a record attached to the property or issue.
What’s not: The app’s in-built messaging is clunky for group chats or long email threads. Use your phone’s main email app if you need to go deep.
Document Sharing
- Send documents (tenancy agreements, inspection reports, photos) straight from the app.
- This can save a lot of “I’ll send it when I get back to the office” delays.
Heads up: Large attachments or slow connections can stall uploads. Don’t try to send big files over patchy 4G.
7. Inspections – Go Paperless (Mostly)
Routine inspections are easier with the app, but it’s not magic.
Completing an Inspection
- Start a new inspection from the property record or diary.
- Use built-in checklists or add your own notes/photos.
- Mark items as satisfactory, needs attention, or urgent.
Pro tip: Take photos for everything — even if you think it’s fine. It’s your backup if there’s a dispute.
Reporting
- Generate basic inspection reports from the app.
- Email them to landlords or tenants on the spot.
The reality: The reports are functional but not pretty. If your agency cares about branding or formatting, you might need to tidy them up on desktop.
8. Sync, Backup, and Offline Use
This isn’t a Hollywood movie — cloud syncs aren’t always instant.
- The app will try to sync everything as you go, but slow internet or phone glitches happen.
- If you’re working offline, updates should queue up — but double-check when you get back online.
Pro tip: Before leaving a property, refresh the app to make sure your notes and photos actually uploaded.
9. What the Reapit Mobile App Can’t Do (Yet)
No app is perfect. Here’s what you can’t do (or shouldn’t try) from your phone:
- Set up new tenancies or deeply edit contracts.
- Do complex reporting or run financial statements.
- Bulk upload documents or do mass communications.
- Integrate with advanced add-ons (marketing, analytics, etc.) — that’s desktop territory.
If you’re tempted to force these tasks on mobile, ask yourself: will this save me time, or just frustrate me?
10. Tips for Staying Sane
- Keep it simple. Use the app for what it does best: quick updates, comms, and info on the go.
- Don’t fight the app. If something takes more than a minute or two, flag it for when you’re back at your desk.
- Update as you go. Enter info while you’re at the property — don’t put it off.
- Check your syncs. Make sure your work actually uploads. Nothing’s worse than losing inspection notes because of a bad connection.
Wrapping Up: Use What Works, Ditch the Rest
The Reapit mobile app is a solid tool for remote property management, but don’t expect it to replace your desktop. Use it for diary management, logging issues, quick comms, and snapping photos. Skip the features that feel clunky or half-baked — your time’s better spent elsewhere.
Get comfortable with the basics, figure out what helps you day-to-day, and ignore the rest. Keep it simple, iterate as you go, and you’ll avoid most of the headaches. Happy managing.