If you’re tired of chasing cold leads, losing track of callbacks, or just want to stop wasting time fumbling with spreadsheets, you’re in the right place. This guide is for B2B sales reps and teams who want a straightforward system for keeping their prospecting pipeline moving—without fancy tricks or unnecessary fluff.
We’re going to break down how to actually use Myphoner call queues to make your sales days smoother, more productive, and way less stressful. This isn’t a hype piece: just honest advice, step-by-step instructions, and a few lessons learned from the real world.
1. Why Call Queues Matter (and What to Ignore)
Before we dive into setup, let's be clear: most sales tools promise the world, but few actually make your day easier. Call queues are one of the exceptions—if you use them right.
What call queues do well: - Keep your next action clear—no more digging through lists. - Help you follow up at the right time (and not forget anyone). - Take the mental load off, so you can focus on the conversation.
What they don’t do: - Magically turn cold leads into hot prospects. - Replace good research or a solid pitch. - Do your actual selling.
Don’t get distracted by every bell and whistle. Call queues work best when you use them to cut down on busywork and stay organized. That’s it.
2. Setting Up Your Myphoner Account (Skip If Already Done)
If you’re already up and running on Myphoner, you can jump to the next section.
- Sign up: Head to Myphoner and create your account. Use your work email—it’ll save you headaches with team invites later.
- Import your leads: Export your prospects from wherever they live now (CRM, spreadsheet, sticky notes) as a CSV. Import them into Myphoner. Don’t sweat perfect formatting; fix obvious errors, but don’t let perfection slow you down.
- Basic fields: At a minimum, you want name, company, phone, and maybe a note field. Don’t overcomplicate.
- Set up your team (optional): If you’re not solo, invite your teammates now. Assign leads if you want to divvy up the work.
Pro tip: Don’t waste time on custom fields unless you know you’ll use them. You can always add more detail later.
3. Understanding How Myphoner Call Queues Work
Call queues in Myphoner aren’t magic—they’re just smart lists that tell you who to call next, and when. Here’s the gist:
- Dynamic Queues: Myphoner automatically updates your queue based on lead status, call outcomes, and scheduled callbacks.
- One-at-a-Time Focus: You get one lead at a time, so you’re not overwhelmed by choice or tempted to cherry-pick.
- Priority Sorting: The system nudges you to follow up on overdue or scheduled calls first, then serves up fresh leads.
Ignore: Fancy “lead scoring” or AI suggestions for now. Focus on working your queue and getting through real conversations.
4. Step-by-Step: Setting Up and Using Call Queues
Let’s get into the nuts and bolts. Here’s how to set up and actually use Myphoner call queues for B2B prospecting.
Step 1: Organize Your Lead List(s)
- Lists vs. Queues: In Myphoner, a “list” is your pool of leads (like “Q2 prospects”), while the “queue” is the order you’ll call them in.
- Segment if needed: If you’re selling to different industries or regions, make a list for each. If not, keep it simple and use one.
Honest take: Over-segmenting kills momentum. If you’re new, start with one or two lists.
Step 2: Set Up Call Outcomes
- Log in, go to Settings > Call Outcomes.
- Default options like “Interested,” “Not Now,” “Wrong Number,” and “Callback” are usually enough.
- Tweak only if your process demands it.
Why bother? The outcome you pick determines if and when a lead shows up again in your queue. “Callback” brings them back at the right time; “Not Now” snoozes them for later.
Step 3: Start Calling—Don’t Overthink It
- Go to your list and hit “Start Queue.”
- Myphoner serves up the next lead. Call, take notes, and pick an outcome.
- If you schedule a callback, you’ll get a prompt to choose a date/time. Be realistic—don’t stack callbacks in the same 30-minute window.
- Move to the next lead. Repeat.
Pro tip: Keep your notes short and actionable. You’re not writing a novel—just enough to remind yourself what happened.
Step 4: Handling Callbacks and Follow-Ups
- When you log in, your queue will show any overdue or scheduled callbacks at the top.
- Always handle these first. These are your warmest chances.
- If a lead ghosts you, don’t keep rescheduling forever. After 2-3 attempts, mark them as “Unresponsive” or similar and move on.
Step 5: Review and Clean Up Regularly
- Every week or two, review your lists.
- Archive leads that are dead or clearly not a fit.
- Merge duplicates if you spot them.
- Don’t stress about perfect cleanliness—just keep it workable.
What to ignore: Don’t obsess over the “analytics” dashboard unless you’re managing a big team. For solo or small teams, your gut and weekly results are usually enough.
5. Making Call Queues Work for Your Workflow
There’s no single “right way” to use call queues. Here are some ways to adapt Myphoner to how you work:
- Morning power hour: Block 60–90 minutes in the morning and just work your queue, no distractions.
- Batch calls by type: If you have “hot” callbacks and “cold” new leads, tackle callbacks first, then cold calls.
- Teaming up: If you’re on a team, use “claim” mode (one rep claims a lead before calling) to avoid stepping on each other’s toes.
Reality check: Don’t stop to research every lead before you call. You’ll never get through your list. Quick LinkedIn glance, then dial.
6. What Works (and What Doesn’t)
Works well: - Following up on time. The queue reminds you, so fewer missed opportunities. - Keeping your day focused. No more “who should I call next?” paralysis. - Forcing action—Myphoner keeps you moving, not planning.
Doesn’t work: - Trying to “game” the system by skipping tough calls. You’ll just create a backlog. - Using too many custom statuses or lists. You’ll forget what half of them mean. - Relying on automation for actual conversations. People know when they’re being read a script.
7. Pro Tips for B2B Prospectors
- Shorten your outcomes: Fewer options = faster decisions.
- Don’t hide in prep: The best research happens after you get a callback scheduled.
- Make notes useful: Write what you will need to remember, not what your boss wants to see.
- Keep callbacks realistic: Don’t promise a call at 8 AM if you’re never at your desk before 9.
- Block distractions: Close your inbox and Slack while working your queue.
8. Wrapping Up: Keep It Simple and Iterate
Don’t let anyone tell you prospecting is easy, but it can be a lot less painful. Call queues in Myphoner strip out most of the busywork so you can focus on what actually moves deals forward: talking to people.
Start simple, get a feel for the workflow, and resist the urge to overcomplicate. The more you iterate, the better your process will get. Small tweaks beat big overhauls every time.
Now, close this tab, open your queue, and make the next call. That’s how you build a real pipeline.