If you manage a sales team—or support the folks who do—you know “quota attainment” isn’t just a number. It’s the metric everyone cares about, from reps to execs, and if you can’t see it clearly, you can’t fix what’s broken. This guide’s for sales ops, admins, or anyone handed the keys to Varicent and told, “We need a dashboard.” I’ll show you how to set up quota attainment dashboards that are actually useful, not just pretty charts for a QBR slide.
Let’s skip the buzzwords and get into what works.
Step 1: Get Real About What You Need to Show
Before you even log into Varicent, get clear on what you’re actually trying to measure. “Quota attainment” sounds straightforward, but people often mean different things:
- Individual vs. team quotas: Are you tracking reps, teams, regions, or all of the above?
- New bookings vs. renewals: Should the dashboard split these out?
- Timeframes: Monthly, quarterly, or year-to-date? (Don’t try to cram all three into one chart.)
- Data sources: Where does the attainment data really live? (Spoiler: It’s rarely just in Varicent.)
Pro tip: Before you build, ask the people who’ll use the dashboard what they actually want to see. You’ll save hours of rework.
Step 2: Make Sure Your Data Is in Shape
Varicent is only as good as the data you feed it. If your sales numbers are messy, your dashboard will be a mess too. Here’s what to double-check:
- Quota data: Is it loaded and up to date for every rep? Are there mid-year changes?
- Sales results: Are bookings, closed-won deals, or other credit events coming in daily? Weekly?
- Assignments: Are reps mapped to the right quotas, territories, and managers?
- Data freshness: If you’re pulling from CRM, is the integration working? (Don’t assume—test it.)
What to ignore: Fancy predictive fields or “AI-driven” attainment estimates. Stick with the basics first, or you’ll chase your tail debugging bad numbers.
Step 3: Plan Your Dashboard Layout (On Paper First)
This isn’t about colors or fonts yet. It’s about deciding what should be on the dashboard. Keep it simple:
- Top-level summary: Overall attainment for the org, team, or whatever rollup matters.
- Individual rep attainment: A table or chart showing each rep’s progress.
- Trend over time: A line chart is fine—don’t overthink it.
- Leaderboard: Who’s ahead, who’s behind.
- Filters: Allow users to slice by team, region, or timeframe, but don’t offer 50 options.
What works: Fewer widgets, more clarity. If users need to squint or scroll, you’ve lost them.
Step 4: Build Your Data Model in Varicent
Time to get into Varicent itself. The trickiest part for most folks is getting the right data sets set up. Here’s a real-world order of operations:
- Import quota data: Use Data Modules or ETL tools to load quotas. If quotas change mid-year, make sure you’re tracking effective dates.
- Import sales results: Bring in closed deals, bookings, or whatever counts toward attainment.
- Map reps to quotas: Set up relationships so the system knows which rep’s quota lines up with which results.
- Calculate attainment: Build a calculation: (Sales Results ÷ Quota) × 100%. Save this as a field you can use everywhere.
- Create time filters: Use date fields so users can pick “Q1,” “This month,” etc.
Pitfall alert: Don’t try to make your data model do everything. Get basic quota versus actuals working before layering on exceptions, splits, or shadow quotas.
Step 5: Design the Dashboard in Varicent
Now you’re ready to actually build the dashboard. Varicent’s dashboard builder is powerful, but it can overwhelm if you try to do too much.
A. Add Your Main Widgets
- Summary metric: Big number showing overall attainment (e.g., “82% of YTD quota achieved”)
- Bar/column chart: Rep-by-rep attainment (color-code if you must, but don’t go wild)
- Trend line: Overall attainment by month or quarter
- Leaderboard table: Rank reps by attainment percentage
B. Set Up Filters
- Team/region dropdown: So managers can see their people
- Time period picker: Month, quarter, year
- Data refresh info: Show when the data was last updated (transparency helps)
C. Keep it Simple
- No more than 5-6 main widgets on a single screen.
- Use plain labels. “Quota %” is better than “Attainment KPI.”
- Avoid pie charts. They’re useless for this.
What works: Dashboards that load fast and make the important numbers impossible to miss.
Step 6: Test With Real Users (and Fix What’s Broken)
Don’t just look at your dashboard and nod. Put it in front of sales managers and reps, and watch what happens.
- Do they understand what they’re seeing? If not, add tooltips or plain-English explanations.
- Are the numbers right? Cross-check against your CRM or spreadsheets.
- Is anything confusing or missing? Make tweaks before rolling it out widely.
What doesn’t work: Launching it to the whole org and hoping for the best. You’ll be buried in questions.
Step 7: Automate Updates and Set Permissions
Once it’s working, make sure it stays that way.
- Automate data loads: Schedule data imports so dashboards always show fresh info.
- Set access controls: Reps should see only their data; managers see their teams; execs see all.
- Backup your work: Save copies or document your setup. Varicent’s UI can be clicky—mistakes happen.
Ignore: “Gamification” widgets or social feeds unless your sales team specifically asked for them. Most folks just want to know if they’re on track.
Troubleshooting Common Issues
Here’s what trips most people up:
- Attainment over 100%: Double-check for duplicate deals or wrong quotas loaded.
- Missing reps: They might not be mapped to a quota or have left the org—clean up your assignments.
- Dashboard loads slow: Too many widgets, or data sets are too complex. Trim it down.
- Numbers don’t match CRM: Find out which system is “source of truth” and fix the sync, not just the dashboard.
A Few Honest Tips
- Start with the simplest dashboard you can. You can always add more later.
- If it takes more than 30 seconds to explain a chart, scrap it.
- Keep a “sandbox” version for testing—never edit the only copy.
- Document as you go. No one remembers why you used that weird filter three months later.
Keep It Simple and Iterate
Quota attainment dashboards are supposed to help, not add to the chaos. Build something that’s clear, accurate, and easy to use. Don’t get sucked into endless customization or edge cases—start with basics, get feedback, and make small improvements over time.
You’ll save your team hours of confusion and get right to the numbers that matter.