How to set up automated email sequences in Outplayhq for B2B sales

If you’re in B2B sales and tired of chasing cold leads one at a time, automated email sequences can save your sanity. This guide is for anyone who wants to actually get results—without spending all day wrestling with clunky tools or endless settings. Whether you’re new to Outplayhq or just want to do things right, you’ll find practical, no-nonsense steps below. Let’s cut through the noise and get your sales emails working for you.


Why Use Automated Email Sequences (and When Not To)

Before jumping in, let’s be honest: automation isn’t magic. It saves time, but it won’t fix a bad list or a weak pitch. Here’s where automated sequences help:

  • Reaching lots of prospects: You can’t write 50 follow-ups by hand. Automation keeps you consistent.
  • Staying top of mind: Prospects often need 5+ touches before replying.
  • Cutting down on busywork: Spend your time talking to real leads, not copy-pasting emails.

But don’t automate just to check a box. If you’re chasing a handful of high-value accounts, a personal touch still wins. Automation shines when your pipeline is big and your message is tight.


Step 1: Get Your Basics Ready

You’ll waste a ton of time if you skip this. Make sure you have:

  • A good list: Garbage in, garbage out. Use real emails, double-check for typos, and avoid scraped lists—you’ll just get bounced.
  • Your pitch: Know what you’re offering. If you can’t sum it up in a sentence, rewrite it.
  • Your sender info: Set up a separate email domain if you can. Otherwise, use your work address, but keep it clean—no “sales123@company.com.”

Pro tip: Warm up your sending address before blasting hundreds of emails, or you’ll end up in spam. There are tools for this, or just start slow.


Step 2: Build Your Sequence in Outplayhq

Outplayhq makes multi-step campaigns possible, but don’t let the options overwhelm you. Here’s how to set up a sequence that actually works:

2.1. Create a New Sequence

  • Go to the “Sequences” section in Outplayhq.
  • Hit “Create Sequence.” Give it a name you’ll remember (e.g., “Q2 SaaS Cold Outreach”).
  • Decide if you want a manual or automated sequence. For most B2B cold email, automated is fine.

2.2. Add Steps to Your Sequence

A good sequence isn’t just “email, wait, repeat.” Mix it up:

  • Day 1: Initial email (your pitch)
  • Day 3: Follow-up (quick reminder, maybe a value prop)
  • Day 7: Another follow-up (ask a direct question or offer a call)
  • Day 14: Last nudge (light, maybe a breakup email)

You can add other steps (like LinkedIn touches or calls), but don’t get fancy just because you can.

What to ignore: Don’t overcomplicate with 10+ steps. It just annoys people and tanks your domain reputation.

2.3. Write Your Templates

For each email step, create a template. Keep these rules in mind:

  • Short and clear wins. Busy people won’t read walls of text.
  • Personalize, but don’t fake it. Use Outplayhq’s merge fields (like {{FirstName}}), but only where it fits.
  • Test your subject lines. If you wouldn’t open it, neither will they.

Avoid: Gimmicky openers (“Quick Question!”) or “Just following up...” on every email.

2.4. Set Timings and Rules

  • Decide how many days to wait between steps.
  • Set rules for what happens if someone replies (usually, remove them from the sequence).
  • Outplayhq lets you pause sequences on weekends—good idea, unless you know your prospects read email on Saturdays.

Pro tip: Stagger your sends. Don’t blast 500 at 9am Monday. Spread them out to look natural and dodge spam filters.


Step 3: Import and Segment Your Prospects

  • Import your list via CSV or direct CRM integration.
  • Map fields carefully (first name, company, etc.) so your merge tags don’t break.
  • Use tags or segments in Outplayhq to group similar prospects (by industry, persona, or campaign).

What works: Simple segments—by industry or stage—make your emails feel more relevant.

What doesn’t: Over-segmenting to the point where every group has 5 people. You’ll just confuse yourself.


Step 4: Launch (But Don’t “Set It and Forget It”)

  • Review your sequence. Double-check merge fields and timing.
  • Send a test to yourself. Catch typos and broken links.
  • Start the sequence for a small batch first—maybe 20 or 30 leads. See what happens.

Why this matters: Outplayhq is powerful, but it can’t stop you from making human errors. A broken link or “Hi {{FirstName}}” will get you ignored or flagged as spam.


Step 5: Track, Tweak, and Actually Learn

Here’s where most people get lazy. If you don’t check your results, you’re just spamming at scale.

5.1. Watch Your Metrics

Outplayhq gives you open, click, and reply rates. But don’t obsess over opens (thanks, Apple Mail). Focus on:

  • Reply rate: The real measure of interest.
  • Positive replies: Are people actually booking calls or asking questions?
  • Bounce and spam rates: High numbers here mean your list or messaging needs work.

5.2. Make Small Changes

If you’re not getting replies, switch up your subject line or tweak your opener. Don’t rewrite the whole sequence every time—change one thing and see what happens.

Ignore: Fancy analytics dashboards if you’re not even getting above a 2% reply rate. Fix the basics first.


Pro Tips (From Hard-Won Experience)

  • Skip the “Sent from my iPhone” trick. Prospects see right through it.
  • Don’t use every automation feature. Automated tasks and LinkedIn steps sound cool but are often more work than they’re worth if you’re just starting out.
  • Less is more. Four well-written emails beat eight generic ones.

And the most important: Always make it easy to reply. “Does this sound interesting?” works better than a calendar link dump.


What to Watch Out For

  • Deliverability: If your open rates tank or you get lots of bounces, stop and fix your list. Don’t just keep sending.
  • Compliance: Outplayhq has “unsubscribe” features—use them. Nobody likes a spammer.
  • Unrealistic expectations: Even great sequences get 5-10% reply rates. Focus on quality replies, not just numbers.

Keep It Simple, Ship, and Iterate

Don’t let “perfect” slow you down. The best automated sequences are the ones that actually get sent—and then improved. Start small, learn from real replies, and don’t be afraid to cut what isn’t working. Outplayhq gives you the tools, but you’re still the one who needs to write a clear message and hit send.

Automated email doesn’t replace real relationships, but it can open a lot of doors—if you use it wisely.