If you’re running sales and want fewer “Sorry, just saw this!” moments, you need your tools to talk to each other. This guide walks you through hooking up TamTam—a sales platform—with Slack, so your team always knows what’s happening, right when it happens. No more digging through inboxes or missed deals. If you want the real story on how to set this up (without the marketing fluff), you’re in the right place.
Why bother integrating TamTam and Slack?
Here’s the deal: Sales updates lose value if they’re buried in email or stuck in some dashboard nobody checks. Slack is where your team actually lives during the day. When you connect TamTam to Slack, you get instant pings for the stuff that matters—like new leads, closed deals, or when an opportunity is about to go cold.
But let’s keep expectations in check. These integrations are helpful, but they’re not magic. They won’t fix broken sales processes or make your team care more. What they will do is give you a fighting chance at reacting in real time—if you set them up right.
Step 1: Decide what you really need to see in Slack
Before you even open up settings, figure out: what do you honestly want to see in Slack? If you send every TamTam notification, your team’s going to tune it out fast.
Ask yourself: - Do you need every lead, or just high-value ones? - Should closed/won deals ping a channel, or just the rep? - Do you want daily summaries or instant alerts? - Is this info for the whole team or just sales managers?
Pro tip: Start small. You can always add more notifications later. Too much noise early on, and you’ll lose buy-in.
Step 2: Prep your TamTam and Slack accounts
You’ll need admin access (or at least integration permissions) in both TamTam and Slack. Check with your IT or ops folks if you’re not sure.
- TamTam: Log into your admin or integrations dashboard.
- Slack: Make sure you can add apps to your workspace.
Heads up: Some companies lock down Slack app installs. If you hit a wall, talk to your Slack admin first—don’t waste an hour troubleshooting permissions.
Step 3: Set up the TamTam Slack integration
Here’s where you connect the dots. TamTam’s integration with Slack is usually straightforward, but pay attention to the details.
1. Find the Slack integration in TamTam
- Go to the integrations or apps section in TamTam’s settings.
- Look for “Slack”—it’s often listed under “Notifications” or “Messaging.”
- Click “Connect” or “Add to Slack.”
2. Authorize TamTam in Slack
- You’ll get redirected to Slack’s authorization screen.
- Pick the right workspace (double-check—it’s easy to pick your personal Slack by mistake).
- Review what TamTam wants access to. Usually, it’s permission to post to channels and see basic info. If it’s asking for more, be wary.
- Approve the connection.
3. Choose your Slack channel(s)
- TamTam should ask which channel(s) to post updates in. Pick something specific—like
#sales-updates—not#general, unless you want to annoy everyone. - Some setups let you DM users for certain events (like a rep getting a new lead). Consider if you want to use this.
Note: If you don’t see your channel, you might need to add TamTam to it in Slack first. Just type /invite @TamTam in the channel.
Step 4: Configure what actually gets posted
This part makes or breaks the integration. TamTam will offer options—don’t just click “all” and call it a day.
- Pick triggers carefully: New leads, deals closed, deals lost, activity on specific accounts.
- Set filters: Only notify on deals over a certain size, or only for certain sales reps.
- Format messages: If you can, customize the message text to show the info your team needs (deal name, value, owner, etc.).
What works: - Alerts for big wins or at-risk deals. These keep the team motivated and help managers jump in quickly. - Routing updates to specific channels—so marketing, sales, and execs only see what matters to them.
What doesn’t: - Dumping every single TamTam update into Slack. That’s a fast track to everyone muting the channel. - Overly vague notifications (“You have a new update!”). Nobody clicks those.
Ignore: - “Fun” integrations that just post gifs or generic motivational quotes. They’re cute for a day, then get old fast.
Step 5: Test your integration (for real)
Don’t assume it works—test it. Run through a few real scenarios:
- Create a test lead or deal in TamTam.
- Watch for the Slack notification. Does it show up in the right channel? Is the info clear?
- Try closing a deal, or setting a deal to “at risk.”
- Have reps on your team confirm they’re getting DMs (if you set that up).
If something’s off:
- Double-check your TamTam notification settings.
- Make sure TamTam is still authorized in Slack (sometimes tokens expire).
- Confirm the bot is in the right Slack channels.
Step 6: Train your team, but keep it simple
Don’t bother with a 20-page PDF. Just show your team a couple real examples:
- What the notification looks like.
- What, if anything, they’re expected to do (reply, click, ignore).
- How to mute or change notification preferences if they get overwhelmed.
Encourage honest feedback. If the alerts are too much, tweak the settings. If something’s missing, add it. The goal is fewer missed deals, not more digital noise.
Step 7: Maintain and adjust as you go
Integrations break. People change roles. Business priorities shift. Set a calendar reminder to check your integration every month or so:
- Are the right people still getting updates?
- Has Slack or TamTam changed permissions or APIs?
- Are people ignoring the channel? (If so, figure out why.)
Don’t be afraid to turn things off if they’re not helping. More tech isn’t always better.
Honest thoughts on TamTam <> Slack integrations
What’s great:
- Instant visibility: No more “I didn’t know” excuses.
- Easy wins: The whole team sees progress, not just reps.
- Quick troubleshooting: Problems get flagged right away.
What’s not so great:
- Slack fatigue is real. If notifications get noisy, nobody reads them.
- Sometimes integrations break for dumb reasons (expired tokens, renamed channels, API changes).
- You’ll still need to check TamTam for details—Slack notifications are just the headlines.
Keep it simple. Iterate.
Don’t overcomplicate things. Start with the basics, see what actually helps, and adjust. If your team’s ignoring the updates, change the setup until it works for them—not just what looks good in a demo.
Tech should make your life easier, not just busier. Stay skeptical, keep it useful, and don’t be afraid to prune what’s not working. Good luck!