If you’re reading this, chances are you’re tired of sending B2B outreach emails that get ignored. Maybe you know you should segment your audience, but the whole process feels like a slog or you’re not sure where to start. Good news: you don’t have to overthink it, and you don’t need a PhD in data science. This guide is for sales and marketing folks who want to use Hublead to actually get better results—without falling for software hype or wasting hours fiddling with settings.
Let’s get into it.
Step 1: Know Why You’re Segmenting (and When to Skip It)
Before you click a single button, ask yourself: do you really need to segment right now?
- If you’re reaching out to a super-niche list (say, 25 CTOs at SaaS startups in Sweden), you probably don’t need to split them up further. Just write a good, targeted message.
- If your list is broad—hundreds or thousands of contacts across industries, roles, or company sizes—segmenting is a must. Otherwise, you’ll be blasting generic stuff that nobody wants.
Pro tip: Segmentation isn’t a magic bullet. It just helps you avoid looking clueless in your outreach.
Step 2: Get Your Data in Order (Don’t Skip This)
Hublead can only segment based on the data you actually have. If your CRM or CSV import is a mess, you’re going to struggle.
- Make sure your data is clean: No duplicate contacts, fields are filled out (especially company, job title, industry, location).
- Decide what fields matter for your outreach. The most useful ones tend to be:
- Company size (employee count or revenue)
- Industry or vertical
- Job title or department
- Geography
- Tech stack (if available)
- Don’t sweat the small stuff. If you don’t have a field, don’t try to force it.
What to ignore
- “Custom” fields you created for one random campaign last year.
- Data that’s mostly empty or out of date.
- Vanity info like “favorite ice cream flavor” (unless you’re selling to Ben & Jerry’s).
Step 3: Import and Map Your Audience in Hublead
Assuming you’ve got your data ready, it’s time to get it into Hublead.
- Direct CRM sync: If you’re connected to a CRM (like HubSpot or Salesforce), use the native integration. It’s less error-prone than CSVs.
- CSV import: If you’re using spreadsheets, double-check your headers match what Hublead expects.
When Hublead asks you to “map” fields, don’t overthink it:
- Match your data columns to Hublead’s fields as directly as possible.
- If you’re missing something (like “industry”), just skip it—you can always add or fix it later.
Honest take: Hublead’s import isn’t perfect, but it’s not the worst out there. If something looks off, fix it now—otherwise, you’ll pay for it later when you try to segment.
Step 4: Decide How to Segment
This is where most people get stuck. Here’s the truth: You don’t need five layers of micro-segments. Start simple.
The most effective B2B segments usually fall into these buckets:
- Industry or vertical: Tech, manufacturing, finance, etc. (Don’t split too fine unless you have a reason.)
- Company size: Small (1–50), mid (51–500), large (500+). Whatever makes sense for you.
- Role or function: Who actually cares about your pitch? Founders, marketers, IT, HR?
- Geography: For anything location-based (time zone, compliance, language).
What usually doesn’t work:
- Overly granular segments (“Manufacturing companies in Ohio with 51–53 employees using SAP” is just silly unless you have a huge list).
- Personality-based segments. You don’t have this data, so stop pretending.
Pro tip: If you’re not sure, just pick one—like industry or company size—and try it for a campaign. You can always get fancier later.
Step 5: Build Your Segments in Hublead
Here’s how to actually create segments in Hublead without losing your mind:
- Go to your audience or contacts list.
- Use the filter or “segment” tool.
- You’ll see filter options based on your data fields (industry, company size, etc.).
- Set your criteria.
- Example: “Industry = SaaS” and “Company size = 51–500”
- Save the segment.
- Give it a clear name (“Mid-size SaaS companies”)—future you will thank you.
- Repeat for other major groups.
- Don’t create a dozen segments right away. Focus on 2–4 solid ones to start.
What if your data is spotty?
- If you’re missing info for some contacts, that’s fine. They’ll just fall outside your segment.
- Don’t bother segmenting on fields where half your list is blank.
Step 6: Personalize Your Outreach (But Don’t Overdo It)
This is where segmentation pays off—but it’s easy to get sucked into writing 12 different email templates and then burning out.
What actually works:
- Write one strong “base” message for each segment.
- Personalize with merge fields (like industry, company name, or pain point).
- Add one or two lines that speak directly to the segment’s reality.
Example:
“As a mid-sized SaaS team, you’re probably juggling integrations and rapid growth—sound familiar?”
That’s enough. Don’t try to fake deep personalization for every contact. They’ll smell the automation anyway.
What doesn’t work:
- Overly generic templates (“Hi, I noticed you’re a business leader in your field…”)
- Copy-pasting the same message across totally different industries or company sizes.
Step 7: Test, Tweak, and Ignore the Hype
You’ll see lots of advice about “AI-powered micro-segmentation” or “hyper-targeted dynamic content.” Here’s the reality:
- Most outreach campaigns don’t fail because your segments aren’t fancy enough. They fail because the message is bad or the list is wrong.
- Don’t waste time building segments you’ll never use. Start with what’s obvious, run a campaign, and adjust if you see clear trends (like “We get way more replies from mid-market companies in finance”).
Watch out for:
- Tiny sample sizes. If a segment has 12 people, don’t read too much into the results.
- “Perfect” data. You’ll never have it. Good enough is good enough.
How to Know if Your Segmentation is Working
Don’t just set and forget. Look at:
- Reply rates per segment: If Segment A is crushing it and Segment B is silent, you’ve learned something.
- Positive replies: Not just any reply—are you getting good replies?
- Pipeline impact: Did this segment actually turn into meetings or deals?
If you’re not seeing a difference, maybe your segments are too broad (or your message needs work).
Keep It Simple, Iterate, and Don’t Get Fancy
Segmentation in Hublead isn’t rocket science, and it’s not supposed to be. Skip the shiny features until you’ve nailed the basics:
- Focus on clear, useful segments.
- Personalize just enough to sound like a human.
- Watch your results and tweak as you go.
You’ll get more replies and less frustration. And if you ever find yourself spending an hour building segments for a list of 30 people, remember: sometimes, “just send it” is the right call.