How to integrate third party apps with Microsoft Teams to boost productivity

So you use Microsoft Teams every day, but let’s be honest—sometimes it feels like you’re still juggling too many tools, too many tabs, and way too many notifications. This guide is for anyone who wants to cut down on digital noise and make Teams the actual hub it’s supposed to be. We’ll cover the practical steps for plugging in third-party apps (and which ones are worth it), show you what to avoid, and keep you from drowning in pointless integrations. No fluff, just what actually works.


Why bother integrating apps with Teams?

Here’s the deal: Microsoft Teams is built to be more than a chatroom or video call tool. When you pull in the apps you already use—think Trello, Asana, Jira, or even a simple poll bot—you can keep more of your work in one place. That means less tab-switching, less “where did I put that file?” and (hopefully) fewer late-night Slack pings because someone missed an update.

But not every integration is worth your time. Some add real value. Others just add clutter. The trick is knowing which is which.


Step 1: Know what you actually need

Before you start connecting anything, get clear on your real pain points. Ask yourself:

  • Where am I losing the most time? (Copy-pasting info? Chasing approvals? Searching for files?)
  • Which tools do I keep flipping back and forth to?
  • Is there a process that’s constantly getting bottlenecked?

Don’t just install every flashy app with a Teams button. Pick the top one or two tools that would genuinely save you headaches if they played nicely with Teams.

Pro tip: Ask your teammates what’s driving them nuts. Chances are, you’re not alone.


Step 2: Check what your organization allows

Frustrating, but important: Not every company lets you connect outside apps to Teams. Some admins lock things down for security reasons, or just because they’re control freaks.

  • Go to Teams and click on “Apps” in the sidebar.
  • If you see the app you want, you’re probably good to go.
  • If you don’t, you might need to ask IT to enable it. (And yes, sometimes this is a “submit a ticket and wait” situation.)

Heads up: If you’re using the free version of Teams or a super-locked-down enterprise account, your options might be limited.


Step 3: Find the right app or integration

You’ve got two main options:

  1. Official Teams apps: These are in the Teams app store and usually work pretty smoothly.
  2. Third-party connectors or bots: These might come from the app’s own website or a third-party developer. Some are great, some are... not.

How to find and add an app in Teams

  1. Click “Apps” in the left sidebar.
  2. Use the search bar to find the app you want (e.g., “Trello,” “Polly,” “GitHub”).
  3. Click the app, read the description (look for honest reviews—some integrations are better than others).
  4. Hit “Add.”

Sometimes you’ll be prompted to sign in with your credentials for that app. Sometimes you’ll need admin approval.

What works well:
- Trello, Asana, Planner: Good for task tracking right in your Teams channels. Not perfect, but at least you see what’s on the board without leaving Teams. - Polly or Forms: Quick polls and surveys. - GitHub/Jira: For dev teams, basic notifications can be handy, but don’t expect full power-user features.

What to skip:
- Apps that just send a firehose of notifications and no real context. - “Productivity dashboards” that promise to summarize everything but just add another thing to check. - Anything with a ton of 1-star reviews or complaints about bugs.


Step 4: Pin, configure, and actually use the app

Adding an app is just the start. Here’s how to make sure it’s useful, not just another icon:

  1. Pin it where you need it.
  2. You can add apps to a specific channel/tab or to your personal sidebar.
  3. For team stuff (like a shared Trello board), add it as a tab in the relevant channel.
  4. For your own tools (like a personal to-do list), pin it to your sidebar.

  5. Tweak notification settings.

  6. Most integrations let you control how often they bug you. Default settings are usually too noisy.
  7. Go to the app’s settings (either in Teams or on the app’s own website) and dial things down.

  8. Train the team.

  9. If you’re bringing in a new tool, show your teammates where to find it and how to use it. Otherwise, they’ll ignore it—or worse, keep using the old way.

  10. Check permissions.

  11. Some apps request all sorts of access. If it seems sketchy, stop and double-check. Don’t hand the keys to your company data just because a bot says it’s “AI-powered.”

Step 5: Automate the boring stuff (carefully)

One of the best features in Teams is the ability to automate repetitive tasks with “Power Automate” (formerly Flow). You can set up workflows like:

  • “When someone submits a form, post a message in this channel.”
  • “Every time a Trello card is moved to ‘Done,’ ping the team.”

How to try it: - Click the “...” next to a channel > “Connectors” > See what’s available. - Or use the Power Automate app inside Teams to build your own flows.

But don’t get carried away.
Automations work best for things you actually do over and over—not for every possible “what if.” Start small, see if it helps, and expand only if it’s saving time.


Step 6: Review and prune regularly

Integrations are useful—until they aren’t. Every few months:

  • Check which apps you actually use.
  • Remove the ones you don’t.
  • Ask your team what’s working and what’s just noise.

Less is usually more. Focus on integrations that save time, not ones that just seem “cool.”


Pro tips and honest warnings

  • Most integrations are read-only. Don’t expect to manage a full Jira backlog or edit Google Docs directly in Teams. Usually, you get notifications, summaries, or quick actions—but for heavy lifting, you’ll still need the original app.
  • Security matters. If an app asks for a ton of permissions or seems sketchy, skip it. Stick to well-reviewed, official integrations when possible.
  • Performance can take a hit. Loading up Teams with too many apps will slow things down. Prioritize speed over novelty.
  • Don’t try to force everything into Teams. Some tools just work better on their own turf. If the integration is clunky or slows you down, ditch it.

Keep it simple, iterate as you go

Integrating third-party apps with Teams can make life a lot easier—but only if you keep it focused. Start with the biggest pain points, add one or two integrations, and see what sticks. If it’s not saving time or making your team happier, cut it loose. You don’t need “ultimate productivity”—you just need less busywork and more time to get actual work done.