If you’re stuck manually keeping Salesforce and another system in sync, you know how frustrating it can be. This guide is for admins, ops folks, and anyone tired of copy-pasting, CSV exports, or half-working “integrations.” We’ll walk through how to set up a real, automated sync between Salesforce and Leanlayer—no fluff, just what you actually need to know.
Why bother? (And when not to)
Salesforce is powerful, but getting data in or out isn’t always easy. Leanlayer promises to make data sync between systems simpler and more reliable. If you’re moving a handful of records a week, this might be overkill. But if you’ve got workflows, customers, or reporting that depend on up-to-date Salesforce data elsewhere (or vice versa), it’s worth setting up a real integration.
What this isn’t: A magic fix for messy data or a tool that will “automagically” solve all your integration headaches. If your data is a mess, or if you don’t have permission to set up integrations in Salesforce, go fix that first.
Step 1: Get your prerequisites in order
Don’t skip this. Most failed integrations are due to missing a step early on.
You’ll need: - Salesforce admin access. Not just a regular user account. - A Leanlayer account with integration features enabled. (Some plans may not include this.) - A clear idea of what you want to sync. Which objects? Which direction? Don’t just “sync everything.” - API access in Salesforce. Most paid editions have this, but check—some lower tiers don’t.
Pro tip: Write down which fields and records need syncing. If you can’t explain it in one sentence, you’re probably trying to do too much.
Step 2: Connect Leanlayer to Salesforce
Here’s where most people get tripped up—either by Salesforce’s security model or by missing a permission.
- Log in to Leanlayer. Go to the integrations or connections section.
- Find Salesforce on the list of available connectors.
- Click “Connect” (or similar) next to Salesforce.
- Authorize Leanlayer to access your Salesforce instance. This usually involves logging in via an OAuth popup. You’ll be asked to grant permissions—Leanlayer needs at least read and write access to the objects you want to sync.
Watch out for: - If you see errors about “insufficient permissions,” check your Salesforce profile and permission sets. - Some orgs use IP restrictions or require admin approval for new integrations. Loop in your IT team early if you’re unsure.
Got a sandbox? Test with your Salesforce sandbox first, not production. You’d be surprised how often that saves headaches.
Step 3: Map your data
This is the heart of the integration, and also where folks tend to overcomplicate things.
- Pick your Salesforce objects. Accounts, Contacts, Opportunities—whatever you need.
- Choose the sync direction. One-way (Salesforce → Leanlayer, or Leanlayer → Salesforce) or two-way. Don’t default to two-way unless you really need it; it doubles the risk of conflicts.
- Map fields. Leanlayer usually auto-maps common fields, but double-check. For custom fields, you’ll need to manually match “Email” in Salesforce to “email_address” (or whatever) in Leanlayer.
- Set up filters. Don’t sync every record unless you have to. Use filters to limit by criteria—like “only active accounts” or “deals closed this quarter.”
Honest take: Resist the urge to sync every field “just in case.” Start with what you actually use. You can always add more later.
What to ignore: Don’t bother mapping formula fields or read-only fields unless you have a specific need. They won’t sync back to Salesforce anyway.
Step 4: Set sync frequency and conflict rules
Now you tell Leanlayer how often to sync and what to do when there’s a mismatch.
- Frequency: Real-time sounds cool, but it’s overkill for most. Hourly or daily is plenty in most setups and reduces the risk of hitting Salesforce’s API limits.
- Conflict resolution: Decide what wins if there’s a difference—Salesforce, Leanlayer, or the most recently updated record. Be explicit; default settings aren’t always what you expect.
API limits warning: Salesforce enforces strict daily API call limits. If you have a big org or lots of integrations, check how many calls you’re using before setting up frequent syncs.
Step 5: Test your integration (before going live)
You’d be surprised how many people skip this and regret it.
- Run a test sync with a small batch of records. Real data, not dummy entries.
- Check both systems. Did records show up as expected? Any missing fields or data mismatches?
- Look for errors in Leanlayer’s logs. Don’t ignore warnings.
- Try edge cases. What happens if you update a record in both systems at once? What about deletes or new custom fields?
Pro tip: Keep a rollback plan handy. Know how to undo changes if something goes sideways.
Step 6: Monitor and maintain
Integrations aren’t fire-and-forget. Things break—API versions change, fields get renamed, users change permissions.
- Set up alerts in Leanlayer for failed syncs or API issues.
- Review logs regularly. At least monthly, or more often if the integration is business-critical.
- Document your setup. What’s mapped, who owns it, and where to find the credentials. Your future self (or your replacement) will thank you.
What doesn’t work: Don’t count on email alerts alone—if nobody checks the inbox, you’ll miss failures. Use Slack/webhook notifications or whatever your team actually pays attention to.
Troubleshooting: Common headaches
- “Why aren’t my records syncing?”
- Double-check your filters and field mappings.
- Make sure API access is still enabled in Salesforce (sometimes it gets turned off).
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Look for recent Salesforce updates or Leanlayer release notes—sometimes things break after an update.
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“I’m hitting Salesforce API limits.”
- Lower the sync frequency.
- Sync only the fields and records you actually need.
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Talk to your Salesforce admin about raising your API limits (but don’t rely on this as a fix).
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“Data is out of date or missing.”
- Check for field-level security or sharing rules blocking access.
- Look for errors in Leanlayer’s sync logs.
A few things to keep in mind
- Don’t try to boil the ocean. Start small, get the basics working, and iterate.
- Test regularly. Just because it worked last month doesn’t mean it’s working today.
- Keep people in the loop. If other teams depend on this integration, tell them when you’re making changes.
Setting up a good integration between Salesforce and Leanlayer isn’t rocket science, but it does take attention to detail and a willingness to ask “Do we really need this?” at every step. Keep it simple, document your setup, and don’t be afraid to adjust as you go. The fewer moving parts, the less that can break.