If you’re sick of copy-pasting the same CRM data into your sales decks, you’re not alone. Most teams want their presentations to feel personalized and current—without making “refreshing slides” their full-time job. This is for anyone who uses a CRM (like Salesforce or HubSpot) and wants their Livepreso presentations to just work, with the latest info, every time. Here’s how to actually pull it off, minus the buzzwords.
Why bother integrating CRM data with your presentations?
Let’s be blunt. If your presentations are always out of date, it’s embarrassing—and it can cost you deals. Integrating your CRM with Livepreso means:
- No more hunting for the latest numbers. Pull them automatically from your CRM.
- Less manual work. Build it once, and let the data flow.
- Presentations that actually reflect what’s happening right now.
Done right, it’s a real time-saver. Done wrong, you end up with broken links, outdated info, or technical headaches.
Step 1: Get clear on what you want to show (and why)
Before you touch any settings, decide what CRM data you actually want in your presentations. Don’t just plug in everything because you can.
- What’s genuinely useful for your audience? (e.g., account stats, deal history, recent activity)
- What’s just noise? (If you wouldn’t talk about it in a meeting, don’t show it.)
Pro tip: Start small. Integrate one or two key fields (like company name and current deal size) before attempting a full data buffet.
Step 2: Check your CRM and Livepreso integration options
Not all CRMs work the same way with Livepreso, and not all data is equally easy to pull through. Here’s how to cut through the confusion:
- Native integrations: Livepreso has out-of-the-box connectors for major CRMs like Salesforce and HubSpot. These are way easier to set up than custom APIs.
- Custom fields: If you’re using a lot of custom fields or a niche CRM, you might need extra setup.
- APIs and middleware: If there’s no direct integration, tools like Zapier, Make, or simple webhooks can often bridge the gap. Just know this means more moving parts (and more things to break).
Reality check: If you’re not technical, get your IT or admin folks involved early. Guessing your way through API docs is a good way to waste an afternoon.
Step 3: Connect Livepreso to your CRM
Here’s the hands-on part. The basic flow is:
- Find the integration settings in Livepreso.
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Usually under “Settings” or “Integrations.” If you’re lost, Livepreso’s help docs are decent, or just ask support.
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Choose your CRM.
- For Salesforce, you’ll log in and grant permissions.
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For HubSpot, same deal: authenticate and pick the account.
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Pick what data to sync.
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Most integrations let you choose which objects (e.g., Accounts, Deals) and fields to pull. Don’t be greedy—stick to what you’ll use.
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Test the connection.
- Pull in a sample record. If it looks right, you’re good. If it’s gibberish, double-check your field mapping.
Watch out for:
- Permissions issues. If you can’t see the data you want, it’s usually a CRM permissions problem.
- Duplicate fields. Clean up your CRM before syncing or you’ll drag in junk.
Step 4: Build your Livepreso templates with dynamic data
Now for the fun part: making your presentations update themselves.
- Insert dynamic fields. In Livepreso, you can add placeholders that auto-populate with CRM data (e.g., {{Account.Name}}, {{Deal.Amount}}).
- Format like a human. Just because it’s “dynamic” doesn’t mean it should look like a spreadsheet. Clean up date and currency formats.
- Set default values. Not every CRM record has every field filled. Use defaults (“TBD”, “No recent activity”) to avoid awkward blanks.
Pro tip:
Test your template with a few different accounts. If something looks weird, fix it now—otherwise, someone will spot it live.
Step 5: Automate the refresh (but sanity-check the results)
You want your presentations to always be up-to-date, right? Here’s how to make that happen:
- Enable auto-refresh. Most integrations let you choose how often Livepreso pulls data—real-time, daily, or manual refresh.
- Set up notifications. If a CRM field changes, you can trigger an update or an alert.
- Check your work. Test what happens when CRM data changes. Does the presentation update? Does anything break?
What to skip:
- Real-time updates are overkill for most teams. Daily or “on open” refresh is usually fine and less prone to hiccups.
Step 6: Lock down access and privacy
CRM data isn’t always meant for every set of eyes. Don’t skip this step:
- Who can use the integration? Limit access to folks who need it.
- What data is shared? Make sure you’re not pulling sensitive fields by accident (like internal notes or private contacts).
- Audit regularly. Check who’s using the integration and what data is flowing through.
Pro tip:
If you ever need to revoke access (say, someone leaves the company), know where those controls are—don’t wait until it’s urgent.
Step 7: Train your team (and make it stick)
Even the slickest integration is useless if your team doesn’t know how to use it.
- Short walkthroughs beat long manuals. Record a 5-minute screen share instead of writing a 20-page doc.
- Share templates, not just instructions. Give people a working example to copy.
- Encourage feedback. If something’s confusing or broken, fix it fast—otherwise, everyone reverts to screenshots and manual updates.
What works, what doesn’t, and what to ignore
- Works:
- Automating simple, repetitive data (company names, deal values, last engagement date).
- Using templates that everyone can follow.
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Keeping the integration as simple as possible.
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Doesn’t work:
- Overcomplicating with too many custom fields or logic.
- Expecting real-time updates to be bulletproof—sometimes there are lags or sync issues.
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Assuming it’ll “just work” forever. Check in every now and then.
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Ignore:
- Fancy dashboards or analytics embedded in every deck. They sound nice, but people want clear, relevant info—not eye candy.
- Integrating everything just because you can. Start with what matters.
Keep it simple, test often, and improve as you go
You don’t need a perfect, all-singing-all-dancing integration on day one. Start by connecting the basics, make sure it actually helps your team, and tweak as you learn. The goal here is to spend less time updating slides and more time actually selling.
And if something’s not working? Don’t be afraid to rip it out and try again. The best integrations are the ones people barely notice—because they just work.