If you’re sending contracts, proposals, or any other docs for e-signature, you want your customers to see your brand—not just another generic e-sign page. This guide is for anyone wanting to make their Getaccept signing experience feel more personal, more trustworthy, and a lot less cookie-cutter. Whether you’re in sales, legal, or ops, if you want to look polished and keep your brand front and center, you’re in the right place.
Ready? Let’s make Getaccept your own.
1. Know What You Can (and Can’t) Customize
First things first: Getaccept gives you a decent amount of control over the look and feel of your signing flow, but it’s not unlimited. Here’s what you can change:
- Logo and brand colors
- Sender details and profile photos
- Default messaging and email templates
- Document backgrounds and cover pages
- Custom workflows and reminders
- Legal disclaimers and consent language
Here’s what you can’t really touch:
- The core layout of the signing page (fields, buttons, etc.)
- Some system-generated messages and error screens
- Deep structural changes to the workflow
Bottom line: You’re customizing the skin and the welcome mat, not rebuilding the house.
2. Add Your Logo and Brand Colors
This is the bare minimum—and, honestly, if you skip this, you might as well be sending via DocuSign circa 2014.
To add your logo and colors:
- Go to Settings > Branding in your Getaccept dashboard.
- Upload your logo. PNG or SVG usually look sharpest. Aim for something that works on both light and dark backgrounds.
- Set your brand colors. You’ll typically get to choose a primary and sometimes a secondary color. Use your official hex codes (e.g.,
#1976D2), not “whatever blue looks close enough.” - Preview on desktop and mobile. Some logos look great big, but turn to mush on a phone. Tweak if needed.
Pro tip: If your logo has lots of white space or a weird aspect ratio, crop it before uploading. Getaccept doesn’t have magic logo-fixing powers.
3. Customize Sender Details and Profile Photos
Nobody wants to get an important contract from “no-reply@getaccept.com.” It feels cold, and—let’s be honest—sketchy.
To personalize sender info:
- Update user profiles: Make sure your team’s real names and photos are in their Getaccept accounts.
- Set a recognizable sender email: Use a team alias (like contracts@yourcompany.com) if you don’t want everything routed through one person.
- Add a direct phone number (if you’re comfortable). It builds trust.
This stuff matters. People are more likely to open, sign, and trust documents when they see a real person behind them.
4. Tweak Your Email Templates and Messages
Getaccept sends out a bunch of emails—invites, reminders, completion notices, you name it. Their default copy is... fine, but it doesn’t sound like you.
How to adjust:
- Go to Settings > Templates > Email templates.
- Edit the subject line and body. Use your brand voice, not legal-ese. (“Please sign this contract” beats “Execution of Agreement for Review.”)
- Add custom footers: Drop in your support info, website, or even a quick FAQ.
- Use dynamic fields: Insert the recipient’s name, document title, etc., for a personal touch.
What to skip: Don’t overdo it with banners or massive disclaimers. If the email looks like spam, it might get flagged (or ignored).
5. Use Document Backgrounds and Cover Pages
A plain white PDF says, “We didn’t try.” A branded cover or background says, “We care about details.”
What you can do:
- Upload a custom cover page: This appears before the main doc, like a digital letterhead.
- Set a background image or color: Subtle watermarks or colored bars can add polish.
- Add your logo to footers or headers within the doc itself.
How to do it:
- Prep your covers/footers in your original doc (Word, Google Docs, etc.), then upload to Getaccept.
- Or, use Getaccept’s built-in tools for simple tweaks.
Watch out for: Busy backgrounds can make text hard to read, especially on phones. Keep it clean.
6. Personalize the Signing Workflow
If you want to stand out, don’t just send a doc and hope for the best. Guide signers through the process.
Options to consider:
- Custom signing order: Set who signs first, second, etc. Useful for multi-party deals.
- Pre-set reminders: Nudge people if they haven’t signed after a day or two. Tweak the frequency so you’re not annoying.
- Personalized intro video: Getaccept lets you record or upload a quick video message. This is underused, but can be a game changer for relationship-building.
Honest take: The video feature is great if you’re in sales or client-facing roles. For internal HR docs? Maybe overkill.
7. Add Custom Legal Text and Consent
Don’t just rely on Getaccept’s default legal language—your legal team (or your gut) will thank you.
How to customize:
- Insert your own consent/disclaimer language in the signing flow.
- Add checkboxes for “I agree” or other explicit consents as needed.
- Review with legal: Seriously, run your custom text by someone who knows compliance in your industry.
What to ignore: Overloading your doc with legalese no one will read. Keep it clear and short.
8. Test Your Branding (Don’t Skip This)
You’d be surprised how often branding looks fine in the editor but falls apart in the real world.
Checklist:
- Send a test doc to yourself and a coworker.
- Open on desktop and mobile.
- Check for:
- Logo clarity and scaling
- Color contrast and readability
- Email preview (subject, sender name)
- Weird formatting glitches
If something looks off: Go back and tweak. It’s worth a few extra minutes.
9. Keep an Eye on Updates (and Limitations)
Getaccept isn’t a full-blown web design tool. Some requests—especially wild custom CSS or fonts—just aren’t possible. Their feature set changes now and then, so keep an eye on release notes or reach out to support if you need something specific.
What works well: Most standard branding needs are covered.
What doesn’t: Deep custom layouts, animated graphics, or anything that strays too far from a document-first workflow.
10. Pro Tips for a Cohesive Brand Experience
- Use the same logo and colors everywhere: Website, email, Getaccept—consistency is what makes brands stick.
- Train your team: Make sure everyone uses the right templates and doesn’t revert back to “attach and email a PDF.”
- Set up a master template: If you have a lot of documents, create a default template so new docs start branded.
- Review analytics: Getaccept gives you basic stats on opens and sign rates. If something drops, your branding (or messaging) could be part of the problem.
- Don’t overthink it: Fancy branding is nice, but clarity and trust matter more. Keep it simple.
Wrapping Up
Customizing Getaccept isn’t rocket science, but it’s easy to miss the details that make your brand stand out. Stick to the basics—logo, colors, clear messaging—and don’t waste time on things your signers won’t notice. Test, tweak, and keep improving. The best signing experience is one that feels like you, not just another faceless e-sign tool.