How to Create and Send Legally Binding Documents in Hellosign Step by Step Guide

So you need to send a document for signature, and you want it to actually mean something—legally. Maybe it’s a contract, maybe an NDA, maybe you just want a paper trail that’ll hold up if things ever go sideways. This guide is for folks who want to use e-signatures and get it right, without wading through a swamp of jargon or sales pitches. We’ll walk through how to set up, send, and manage legally binding documents using Hellosign, step by step.

Let’s cut through the noise and get your document signed—properly.


What Makes a Document "Legally Binding" in Hellosign?

Before we get into the how-to, here’s what matters: not every digital signature is created equal. But Hellosign is built to tick the right legal boxes in the US, EU, and most other places. Here’s the gist:

  • Authentication: Hellosign tracks who sent, who signed, and when. That’s your basic audit trail.
  • Intent and Consent: Signers have to take clear action to sign—no accidental scribbles.
  • Tamper-Proofing: Documents are locked after signing. If someone messes with it, you’ll know.
  • Audit Trail: You get a downloadable log of every step taken.

Pro tip: It’s not magic. If you’re dealing with super high-stakes, talk to a lawyer. But for most business contracts, NDAs, and everyday agreements, Hellosign covers your bases.


Step 1: Set Up Your Hellosign Account

You can’t send documents if you’re not in the system. Here’s the fastest way to get started:

  1. Go to the Hellosign website and sign up.
  2. Free plans exist, but you’ll hit limits fast (number of docs, users). If you’re serious, consider a paid plan.
  3. Use your work email for credibility.

  4. Verify your email address.

  5. Check your spam if you don’t see the confirmation.

  6. Set up your profile.

  7. Add your full legal name.
  8. Upload a real signature (drawn or typed—both are valid).
  9. Set your timezone (helps with audit trails).

What works: Setup is quick. You don’t have to install anything.

What to ignore: Fancy branding options. Get the basics working before you fuss about logos.


Step 2: Prepare Your Document

Legally binding or not, garbage in = garbage out. Make sure your document is ready before uploading.

  • Use PDF when possible. PDFs are less likely to get messed up during upload. Word docs can sometimes shift formatting.
  • Double-check the content. Typos, missing clauses, or outdated info can wreck your agreement faster than a bad signature.
  • Know who needs to sign. List out everyone who must sign, and in what order (if it matters).

Pro tip: If you’re sending the same type of document often (like NDAs), save a clean template. Hellosign lets you do this in paid plans.


Step 3: Upload and Set Up the Document in Hellosign

  1. Click “Create Signature Request.”
  2. This button is usually front and center on your dashboard.

  3. Upload your document.

  4. Drag and drop or browse. Hellosign accepts PDF, DOC, DOCX, and a few others, but PDFs behave best.

  5. Add signers.

  6. Enter each signer’s full name and email.
  7. You can set a signing order (useful if, say, your boss needs to sign last).

  8. Place signature and date fields.

  9. Drag signature, date, initials, and text fields onto the doc.
  10. Make sure every required spot is covered. Missing a signature block = delays.

  11. Assign fields to the right signer.

  12. Don’t just drop fields—the system needs to know who signs what.

What works: The drag-and-drop interface is intuitive. You can preview everything before sending.

What to ignore: You don’t need to add fields for every little thing. Only require what matters; too many fields scare people off.


Step 4: Add Message and Options

Before you hit send, a few tweaks can make your life easier:

  • Write a clear message. Briefly explain what the doc is, and if any sections need attention. “Please review and sign ASAP. Let me know if you have questions.”
  • Set reminders. Hellosign can nudge slow signers automatically. Use it.
  • Password protect (optional). Adds a layer of security. Use for sensitive docs.
  • Set expiration (optional). Useful if the offer or agreement has a shelf life.

Pro tip: Don’t overcomplicate. Too many options slow things down.


Step 5: Send and Track the Document

  1. Send the request.
  2. Double-check emails and fields before you click. A typo here = wasted time.

  3. Track status from your dashboard.

  4. Hellosign shows who’s viewed, who’s signed, and who’s dragging their feet.
  5. You get notified at every step—or turn off notifications if you hate inbox clutter.

  6. Send reminders manually if needed.

  7. Automated reminders are great, but sometimes a personal nudge works better.

What works: The timeline is clear. You can always download the original doc and audit trail.

What doesn’t: If someone refuses to sign, Hellosign won’t solve your people problems.


Step 6: Download and Store the Completed Document

Once everyone’s signed, here’s how to lock it down:

  1. Download the final PDF with the audit trail.
  2. This is your proof if you ever need it in court or in a dispute.
  3. Save it somewhere safe—cloud storage, encrypted USB, whatever you trust.

  4. Share with all parties.

  5. Hellosign usually sends copies automatically, but confirm everyone got it.
  6. Some companies want docs in their own systems. Upload as needed.

  7. Archive in your preferred system.

  8. Don’t just leave it in your email. Tag, label, or organize so you can find it later.

Pro tip: If you’re in an industry with strict compliance (finance, healthcare), check if Hellosign’s storage meets your requirements—or move the doc to your own system.


What About Legality? (Read This)

Here’s the straight answer: Hellosign signatures are legally binding if you use them for agreements that are legal to sign electronically. Most contracts, offers, NDAs, and approvals are fine. But some things—like wills, certain real estate documents, or court filings—still need ink and paper in many places.

  • Audit trails: Download and keep them.
  • Signer authentication: For extra-sensitive deals, consider adding two-factor authentication or ID checks (available in higher plans).
  • Local laws: If it’s cross-border, check the rules in every signer’s country.

Don’t fall for hype: “Legally binding” doesn’t mean “bulletproof.” If someone claims they were coerced, or they didn’t understand what they were signing, that’s a legal fight no e-signature tool can save you from.


Common Pitfalls (And How to Dodge Them)

  • Wrong email address: Double-check every address. People ignore requests that go to spam or the wrong person.
  • Too many required fields: If you make people fill out every box, they’re more likely to abandon.
  • Unclear instructions: Spell out what’s needed. Attach a summary if the doc is long.
  • Delayed signatures: Use auto-reminders, but don’t be afraid to follow up yourself.

Wrapping Up: Keep It Simple, Stay Organized

E-signatures with Hellosign aren’t rocket science. Focus on clean docs, clear instructions, and proper follow-up. Don’t get lost chasing every feature—get your document signed, save the proof, and move on.

If you’re dealing with something truly mission-critical, check with a lawyer. But for everyday contracts? Hellosign gets the job done. Start simple, get comfortable, and tweak your process as you learn what works for you.

You’ve got this.