How to collect payments securely using Typeform and Stripe integration

If you need to collect payments online—say, for event registrations, digital products, or simple invoices—you’ve probably run into a wall of clunky checkout pages or confusing plugins. Here’s the good news: you can use Typeform and Stripe together to create slick, user-friendly payment forms, without writing code.

But there’s a catch: security and reliability aren’t always “set it and forget it.” You want payments to work every time, and you don’t want to wake up to a hack or a failed charge. This guide walks you through real-world setup, the gotchas, and how to actually keep things secure.

Let’s get right into it.

Why Use Typeform and Stripe Together?

A quick rundown for the uninitiated:

  • Typeform makes beautiful, conversational forms—far more engaging than the usual web forms.
  • Stripe is the gold standard for online payments, handling everything from credit cards to receipts.

When you connect them, you get a form that not only collects info, but also takes payments right inside the flow. This is perfect for:

  • Workshops or event sign-ups
  • Selling e-books, art, or digital products
  • Taking deposits or reservations
  • Collecting donations

You don’t need to hire a developer, and you can tweak things on the fly. But there are some rough edges, so let’s get practical.

Step 1: What You Need Before You Start

Before you dive in, make sure you have:

  • A Typeform account (the paid plan is required for payments)
  • A Stripe account (also free to set up)
  • A clear idea of what you’re selling and how much you’ll charge

Reality check:
Typeform’s Stripe integration is not a full e-commerce solution. It’s great for simple payments or one-off transactions, but if you want inventory, coupons, or recurring billing, you’ll outgrow it quickly. For most side projects and small businesses, though, it’s more than enough.

Step 2: Setting Up Your Typeform

  1. Create a New Form
  2. Log into Typeform.

  3. Click “Create new typeform” and pick a template, or start from scratch.

  4. Add Your Questions

  5. Build out your form—collect names, emails, preferences, whatever you need.

  6. Keep it short. Every extra question = more drop-offs.

  7. Add the Payment Question

  8. Click the “+” button to add a new question.
  9. Choose “Payment” (this option is only available on paid plans).
  10. Set your price. You can use a fixed amount, or let users select an option with different prices (e.g., different ticket tiers).

Pro tip:
Use logic jumps if you want to charge different people different amounts based on their answers. For example: “Are you a student?” → Cheaper rate.

Step 3: Connect Typeform to Stripe

  1. Click the Payment Question

  2. You’ll see a “Connect with Stripe” button.

  3. Connect Your Stripe Account

  4. A secure popup will open.
  5. Log into Stripe (or create an account).

  6. Authorize Typeform to access your Stripe account.

  7. Check Your Connection

  8. Once connected, you’ll see your Stripe account listed in Typeform.
  9. Test it—Typeform should show that payments are enabled.

Gotcha:
You can only connect one Stripe account per Typeform workspace. If you run multiple businesses, keep that in mind.

Step 4: Set Up Security (Don’t Skip This)

Payment data is a juicy target for hackers—and you can’t afford a breach. The good news: Stripe handles the actual credit card processing, so you never see or store card details. But you’re still responsible for:

  • Making sure your Typeform account is secure
  • Not asking for sensitive info you don’t need
  • Following basic privacy laws (GDPR, etc.)

Best practices:

  • Turn on 2FA (Two-Factor Authentication) for both Typeform and Stripe. It’s an easy win.
  • Don’t collect more than you need. Never ask for passwords, ID numbers, or anything sensitive unless absolutely necessary.
  • Use secure passwords—and don’t reuse them.
  • Check your Stripe account settings. Enable email alerts for suspicious activity or payouts.
  • Review your form regularly for outdated questions or vulnerabilities.

What not to worry about:
You don’t need to worry about PCI compliance hoops—Stripe and Typeform have that covered for you, as long as you stick to their built-in payment fields.

Step 5: Customize the Experience

Let’s be honest: most payment forms are ugly and confusing. Typeform’s big win is how easy it is to make things feel human.

  • Add your branding. Upload your logo, pick your colors.
  • Write clear instructions. Tell people exactly what they’re paying for, and what happens next.
  • Use friendly language. “Click below to pay and confirm your spot. You’ll get an email receipt.”

Pitfalls to avoid:

  • Don’t bury the payment at the end of a long survey. If payment is required, get to it quickly.
  • Be crystal clear about refunds and what buyers get (or don’t get).

Step 6: Test Everything (With Real Payments)

Never launch a payment form without running through it yourself. Here’s how:

  1. Set your Stripe account to “Test Mode.”
  2. In Stripe, flip the switch to test mode. You can use dummy card numbers (Stripe provides a list).
  3. Submit a real payment through your Typeform.
  4. Make sure you get a receipt and that the payment shows up in Stripe.
  5. Check the data flow.
  6. Did you get the info you need? Did the payer get a confirmation?
  7. Switch to Live Mode.
  8. Once you’re sure everything works, switch Stripe (and your integration) to live mode.

Heads up:
If you skip this, you’ll miss broken links, typos, or worse—payments not actually going through.

Step 7: Integrate With Your Workflow (Optional, But Powerful)

Want to go beyond just collecting payments? Plug Typeform into your other tools:

  • Zapier or Make: Automatically add new payments to a Google Sheet, trigger an email, or notify Slack.
  • Email confirmations: Set up a follow-up email with what happens next.
  • CRM integration: Pipe customer info into your CRM, if you use one.

Caveat:
Every extra integration is another thing to break. Keep it simple unless you really need it.

What Works, What Doesn’t, and What to Ignore

What works well:

  • Super-fast setup for simple payments
  • Clean, user-friendly experience
  • No coding required

What doesn’t:

  • Not built for subscriptions, memberships, or complex e-commerce
  • Can’t customize receipts from Typeform—Stripe handles those, and they’re pretty basic
  • Some users report issues if your form gets very busy (hundreds of payments a day)

What to ignore:

  • Don’t bother with “payment notification” integrations unless you absolutely need them—Stripe emails are usually fast enough.
  • Fancy conditional logic for payments gets messy quick. If you have more than 2–3 pricing tiers, you might be better off with a full shopping cart tool.

Keep It Simple and Iterate

You don’t need to overthink this. Start with a straightforward form, test it, and get feedback from your first buyers. If it works, great—improve over time. If it doesn’t, at least you haven’t sunk weeks into overcomplicating things.

Remember: secure payments aren’t about fancy tech—they’re about doing the basics well, every time. Stick to the tools’ strengths, keep an eye on your accounts, and you’ll be just fine.