Eclinicalworks
Product information
Reviews
3.7 out of 5 stars
eClinicalWorks is best for enterprise and mid-market healthcare providers who need to manage electronic health records (EHR), practice management, and patient engagement in one platform. It stands out for its comprehensive feature set and integrated telehealth options, but may not be ideal if you require a highly intuitive interface or rapid customer support. Compared to Athenahealth, Epic, and Cerner, it’s better suited for organizations seeking an all-in-one, cost-effective EHR with customizable workflows. If you’re dealing with fragmented patient data and inefficient administrative processes, this is probably the right tool. If not, you might want to explore alternatives with more modern user experiences or faster implementation timelines.
Product options
Tool Details
- Epic
- Cerner
- Athenahealth
- NextGen Healthcare
- Allscripts
- Comprehensive EHR and practice management in one system
- Integrated telehealth and patient engagement tools
- Customizable workflows and templates
- Competitive pricing for feature set
- Strong reporting and analytics capabilities
- User interface can feel outdated and cluttered
- Steep learning curve for new users
- Customer support response times can be slow
- Implementation and data migration can be complex
- Mobile app functionality is limited compared to desktop
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