Calltools
Product information
Reviews
3.5 out of 5 stars
Calltools is best for SMBs and mid-market sales teams who need to manage outbound and inbound call campaigns efficiently. It stands out for its user-friendly auto-dialer, real-time analytics, and built-in CRM features, but may not be ideal if you require deep integrations with enterprise-level systems or highly customizable workflows. Compared to competitors like Five9 and Aircall, it’s better suited for teams looking for a straightforward, cost-effective call center solution without a steep learning curve. If you’re dealing with high agent turnover or need to quickly scale your outbound calling, this is probably the right tool. If not, you might want to explore more robust platforms like Talkdesk or Genesys.
Product options
Tool Details
- Five9
- Aircall
- Talkdesk
- Genesys
- RingCentral
- Easy to set up and use for non-technical teams
- Affordable pricing for small to mid-sized teams
- Solid auto-dialer and call routing features
- Basic CRM functionality included
- Responsive customer support
- Limited integrations with third-party tools
- Reporting features can feel basic for advanced users
- Interface can be clunky with large call volumes
- Not ideal for complex, multi-channel contact centers
Related Resources
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In Depth Review of Calltools for B2B Teams How This GTM Software Boosts Sales Outreach and Call Efficiency
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How to Use Calltools Power Dialer to Boost Outbound Sales Productivity
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