A complete guide to integrating Leadsotters with your CRM workflow

So you’ve signed up for Leadsotters, or you’re thinking about it, and you want your leads to actually end up somewhere useful (read: your CRM, not a spreadsheet you’ll forget about). This guide is for anyone who wants real, working integrations—sales managers, ops folks, or solo founders who’d rather not waste another afternoon wrestling with Zapier.

We’re going to cover what actually matters, skip the shiny distractions, and get you moving. Whether you’re using Salesforce, HubSpot, Pipedrive, or something less mainstream, the fundamentals are the same: leads in, clutter out, and a workflow that makes follow-up easier, not harder.


Why bother integrating? (And when not to)

Before you dive into setup, let’s get real for a second. Integrating a lead gen tool like Leadsotters with your CRM is only worth it if:

  • You actually follow up on leads (sounds obvious, but…)
  • You want to reduce manual work, not add more busywork
  • Your CRM is your “single source of truth” for sales activity

If your team is still living in Google Sheets, or you’re not sure what you’d do with automated leads, maybe pause here. Tech doesn’t fix a broken process.

But if you’re tired of losing leads in email or spreadsheets, and you already have a basic CRM workflow, keep reading.


Step 1: Map your sales process (yes, do this)

I know everyone skips this, but don’t. Take 10 minutes to sketch out—on paper or a whiteboard—how a lead becomes a deal in your world.

Ask: - Where do leads come from? (Inbound, outbound, events…) - Who needs to see a new lead first? - What info do you actually need to capture and track? - What triggers the next step? (Call, email, automated sequence?)

Pro tip: If you can’t explain your process to a new hire in a Slack message, it’s too complicated.

This step makes integration way easier later. Don’t build around every possible scenario—start with your main path.


Step 2: Review your CRM setup

Before touching Leadsotters, open your CRM and check:

  • Do you have a “Leads” or “Prospects” pipeline? You’ll need somewhere to send new contacts.
  • Are your fields standardized? (e.g., “Company Name” vs. “Business Name”)
  • Do you have any required fields that’ll trip up automation? Most CRMs let you set fields as required; these can cause integrations to fail if data is missing.

If your CRM is a mess (tons of custom fields, old test data, duplicates everywhere), fix what you can now. Integrations won’t magically clean things up.


Step 3: Set up Leadsotters to capture the right data

By default, Leadsotters will try to grab the basics: name, email, company, maybe a LinkedIn profile.

But every CRM is different. Before integrating, tweak your Leadsotters settings to match what you actually need: - Add or remove fields in your lead capture forms - Make sure field names and formats align with your CRM (e.g., “Phone” vs. “Mobile”) - Test with a few dummy leads

Watch out for: Overcollecting info. Extra fields sound great, but if your sales team ignores them, don’t bother.


Step 4: Choose your integration method

Leadsotters offers a few ways to connect to your CRM. Here’s the honest rundown:

1. Native integrations

Some CRMs (like HubSpot or Salesforce) have direct integration options in Leadsotters. These are usually the least painful.

  • Pros: Fast to set up, less can go wrong, built-in support
  • Cons: Limited customization, may not support custom fields or workflows

When to use: If your workflow is straightforward, stick to native.

2. Zapier or Make (formerly Integromat)

If your CRM isn’t natively supported, or you need more control, these no-code tools can help.

  • Pros: Tons of flexibility, can add filters or extra steps
  • Cons: More moving parts, occasional glitches, extra cost if you have lots of volume

Tip: Use simple Zaps/Scenarios—don’t build a Rube Goldberg machine unless you love troubleshooting.

3. API Integrations

For teams with dev resources or niche CRMs, Leadsotters offers an API.

  • Pros: Maximum customization, can fit any process
  • Cons: Requires coding, ongoing maintenance, no one remembers how it works 6 months later

Reality check: If you’re not already using APIs elsewhere, don’t start here.


Step 5: Connect Leadsotters to your CRM

Here’s how it typically goes, regardless of method:

  1. Authenticate: Log in to both Leadsotters and your CRM. Authorize access.
  2. Map fields: Match Leadsotters fields (“Full Name,” “Email,” etc.) to the right CRM fields. Don’t just rely on defaults—double-check custom fields.
  3. Set triggers: Decide when a lead should be pushed (immediately, in batches, only if certain criteria are met).
  4. Test: Create a test lead and see where it lands. Check for missing or mangled data.

Troubleshooting tips: - Leads not showing up? Check field mapping and required fields in your CRM. - Duplicate leads? Make sure you’re not pushing the same lead twice (especially with Zapier). - Weird formatting? Sometimes data like phone numbers or addresses get mangled—test edge cases.


Step 6: Build follow-up workflows (the real value)

Getting leads into your CRM is just step one. The win comes from automating what happens next:

  • Assign new leads to a rep or team automatically
  • Trigger a welcome email or task
  • Add leads to a nurture sequence

Most CRMs support basic automation here—don’t overcomplicate. Start with something simple, like auto-assigning leads and creating a follow-up task.

What to skip: Fancy AI scoring or multi-stage automation can sound great, but usually just add noise unless you’ve got high volume and clean data.


Step 7: Monitor and adjust

No integration is perfect out of the box. Set a calendar reminder to check in after a week:

  • Are leads showing up where you expect?
  • Is your team actually following up?
  • Any data missing or in the wrong spot?
  • Are there duplicates or junk leads clogging things up?

Fix issues early. And don’t be afraid to prune unnecessary steps if you start seeing bottlenecks.


What works, what doesn’t, and what to ignore

Works well: - Direct integrations to mainstream CRMs (HubSpot, Salesforce) - Simple, consistent field mapping - Automating follow-up tasks for new leads

Doesn’t work so well: - Overly complex Zapier workflows (they break, then everyone blames each other) - Pushing every possible field “just in case” - Expecting integrations to fix underlying sales process issues

Ignore: - “AI lead enrichment” unless you’ve nailed the basics - Features that sound cool but don’t match your actual workflow - Reports you never read


Wrapping up: Keep it simple, iterate often

Integrating Leadsotters with your CRM isn’t rocket science, but it does take a bit of setup and honesty about your process. Start simple—get leads in, make sure they’re assigned, set up a basic follow-up, and fix issues as they crop up.

Don’t chase every feature or try to automate every possible scenario. The best workflows are the ones your team will actually use—and that you can fix yourself when (not if) something breaks. Keep it tight, review what’s working, and tweak as you go.

That’s it. Now go make your CRM work for you—not the other way around.